If your lights flicker, the internet slows or your TV goes blank, you’re probably dealing with an outage. Outages can feel like a hassle, but knowing the basics helps you react faster and avoid panic. In this guide we break down the most common outage types, why they happen, and what you can do the moment the power or connection drops.
First, it helps to recognise what’s gone wrong. Most outages fall into three buckets:
Knowing which category you’re dealing with points you toward the right source for updates – the utility company for electricity, the ISP for broadband, or the city council for water.
When the lights go out, the first thing is to stay safe and stay informed. Here are five steps that work for most situations:
These steps keep you from scrambling and give you a clear path to restoration.
Outages are inevitable, but with a little preparation you can reduce the inconvenience. Keep an eye on your provider’s outage map, stash a few basics in a handy kit, and remember that most disruptions are short‑lived. When the lights come back, you’ll already know what to do next.
A major outage hit Sony's PlayStation Network on February 7, 2025, causing widespread disruption across gaming, account management, and digital commerce for over 71,000 users. Key features like multiplayer modes and the PlayStation Store were affected, sparking frustration and demand for accountability among gamers. Sony is working on resolving the issue without providing specific details.
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